Our 24/7 spare parts service helped a customer to quickly resume its production with the usual quality and performance. For screening NPK and compound fertilizers, he uses various machines that can screen up to 350 t/h with separation cuts of 4 mm, 3 mm and 2 mm.
Due to an unusual defect, several drive units in the plant were damaged and could no longer be used in the long term. To ensure the customer’s product quality, we produced ten new drive units in three days. With a technician on site and express delivery of parts over the weekend, the repair was done on Monday. Our 24/7 parts service and quick response left a lasting impression and offered the customer the perfect solution.
Published by RHEWUM America Inc. on Jun 10, 2025